VPBX: Virtual telephony for business in Uzbekistan

A cloud PBX with no equipment to buy. Works with your existing number. We launch it in 1 day.

Trusted by market leaders in Uzbekistan

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Every call reaches the right manager, automatically

UzCloud's virtual PBX moves your telephony to the cloud. Calls are distributed among employees automatically, logged in your CRM, and recorded for quality control. Managers take calls through the mobile app — from any smartphone, anywhere with an internet connection.

Every call reaches the right manager, automatically

How UzCloud VPBX differs from ordinary telephony

Compare UzCloud VPBX with office mini-PBXs and personal mobile numbers

Capability UzCloud VPBX Ordinary telephony / Mini-PBX
Receiving calls
All calls at once. Customers always get through.
The line is limited; under high load — a queue.
Missed calls
Automatic tracking. The system reminds you to call back.
No automatic tracking of missed calls.
Quality control
Call recording. Easy to review disputed situations.
Conversations are not recorded.
Management
Transparent statistics for every employee.
Data only by hand, no overall picture.
Mobility
A single number. Work via the app from anywhere.
Tied to the office, personal SIM cards.
Launch
In 1 day. No equipment to buy.
Requires an engineer, setup, and time.

Telephony that works for your manager

Features that automate sales and support

Receiving and distribution

Multi-channel numbers, a voice menu (IVR), and smart routing to an available manager.

Control and recording

Cloud storage for recordings, statistics by employee, whisper coaching (real-time prompts), and quality scoring.

CRM integrations

amoCRM, Bitrix24, RetailCRM, and others. A pop-up card on an incoming call, one-click dialing, automatic deal creation.

Mobility

The iOS/Android app turns a smartphone into a work phone. Free internal calls.

Speech analytics

Automatic transcription and keyword search ("discount", "competitor"). A premium option.

Turnkey equipment

We'll select, deliver, and set up IP phones in your office.

UzCloud advantages

First in Uzbekistan

A cloud VPBX from the Uztelecom team. The first to launch a VPBX on the infrastructure of the country's largest operator.

Works with your number

No need to change operators, port your number, or buy SIM cards. We connect on top of what you already have.

Free to connect

No minimum contract term. 14 days of testing with no commitment.

The ITooLabs platform

We run on a proven platform with 15 years of experience and an audience across more than 100 operators worldwide.

CRM integrations

Ready-made solutions for amoCRM, Bitrix24, and others, with no developers required.

Security

Data is stored in secure data centers within Uzbekistan.

Simple VPBX setup in 3 steps

Submit a request on the site

Leave your contact — a manager will get in touch within a business day.

We'll choose a configuration

We clarify your needs, ask about the number of employees, your current operator, and the integrations you need, so you don't overpay for extras.

We set it up remotely

No engineers in your office: everything is done on our side, all you have to do is download the app.

The interface: everything under control

The interface is designed so you can see the state of your business in real time.

Call log with one-click playback

All incoming, outgoing, and missed calls in a single list with filters by date, employee, and number. Found the call you need — hit play without leaving the interface.

Clear statistics for every department

See the load by hour, the average call duration, and the number of missed calls — for each employee separately. It's immediately clear where the bottleneck is and who is coping and who is overloaded.

IVR builder (assembled with the mouse)

The voice menu is configured by dragging blocks — without developers or technical requests. Need to add a new menu item or change routing: open the builder, make changes, save.

CRM integration with recordings linked to deals

Every call is automatically attached to the customer's card in the CRM — together with the call recording and a timestamp. A manager opens a deal and sees the full communication history, with no manual entry.

From the call to the CRM record

The customer calls

The number stays the same — the customer notices no changes at all.

The platform processes the call

The system identifies an available manager and routes the call to them — queues and busy signals are eliminated.

The manager answers the call

Via the app or a browser. It doesn't matter whether they're in the office or working remotely — the call reaches them wherever they are.

The recording is saved in the cloud

After the call, the recording and call status automatically appear in the customer's card in the CRM — with no manual entry.

Plans

Start
190,000 UZS / month
incl. VAT · for small teams of up to 3 seats
What's included:
3 seats
Basic voice menu (IVR)
Call routing and forwarding
Call recording, 30-day retention
Missed-call notifications (Telegram / email)
iOS and Android mobile app
Business
590,000 UZS / month
incl. VAT · for teams of 5 to 15 employees
What's included:
10 seats
Visual IVR builder
Call queues and employee groups
Call recording, 90-day retention
Integration with Bitrix24 and amoCRM
Statistics and reports by employee
Pro
1,290,000 UZS / month
incl. VAT · for departments of 15 employees and up
What's included:
25 seats
Call recording, 180-day retention
Advanced analytics by department and source
Quality control: listening in and whisper coaching
Callback for missed calls
CRM integrations (Bitrix24, amoCRM, RetailCRM)

Frequently asked questions

No. UzCloud VPBX is a software platform that works on top of your existing number. You don't need to port anything, change SIM cards, or switch providers.

None. A smartphone, laptop, or PC with a headset is enough. The calling app replaces the office PBX. If you do need desk IP phones, we'll select and set them up turnkey.

Yes. The smartphone app turns it into a corporate phone. Your employees can take calls from anywhere with an internet connection, and internal calls within the company are free.

We set up forwarding to a mobile phone: if the internet is unavailable, the call automatically switches to the SIM card. Not a single incoming call will be lost.

All data is stored on UzCloud servers in secure data centers within Uzbekistan. This fully complies with the requirements of law ZRU-547.

Yes, this is a common case (about 30% of our clients). A multi-channel number, call recording, and statistics help even a single employee work efficiently and avoid losing customers.

On an incoming call, the customer's card automatically opens on the employee's screen. You can dial in one click right from the CRM interface. If your CRM supports an API or webhook, integration is possible even if the system isn't in the standard list.

We connect it in 1 business day. There are no hidden obligations: you can change settings, switch plans, or disable the service at any time.

UzCloud VPBX is a phone exchange in the cloud. You don't need to buy equipment, call an engineer for repairs, or be tied to a specific office. The system scales easily along with your business.

Connect VPBX telephony for business

Leave a request and we'll give you a free consultation on setting up telephony for your company

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